Knowledge Base
Glossary
Plain-English definitions for the terminology used across UGRADO.
- Bankroll
- Your bankroll is the total amount of money you have set aside for gambling.
- Cashback
- Cashback returns a portion of your losses over a set period, giving you a safety net.
- Deposit Bonus
- A deposit bonus matches a percentage of your deposit with extra credits, giving you more money to play with.
- e-Wallet
- An e-wallet is a digital account you can use to deposit and withdraw funds from an online casino without sharing your bank details directly.
- Free Spins
- Free spins give you a set number of rounds on a slot without using your own money, often as part of a bonus.
- House Edge
- The house edge is the mathematical advantage the casino has over players in a game, expressed as a percentage.
- KYC
- KYC stands for Know Your Customer, a process where the casino verifies your identity to prevent fraud and meet legal requirements.
- Licensed Operator
- A licensed operator is an online casino that holds a legitimate gambling licence from a recognised regulatory authority.
- Live Dealer
- A live dealer streams a real person dealing cards or spinning a wheel, allowing you to play table games in real time.
- Loyalty Program
- A loyalty program rewards regular players with points, perks, or exclusive bonuses based on how much they wager.
- No Deposit Bonus
- A no deposit bonus lets you play or bet with a small amount of credit just for signing up, without needing to deposit your own funds.
- Payout Speed
- Payout speed measures how quickly a casino processes and sends your withdrawal after you request it.
- Progressive Jackpot
- A progressive jackpot is a prize pool that grows each time the game is played and can be won randomly or through a special feature.
- Responsible Gambling
- Responsible gambling refers to practices and tools that help you stay in control of your betting activities and avoid harmful behavior.
- RNG
- RNG stands for Random Number Generator, the software that ensures game outcomes are fair and unpredictable.
- RNG Certification
- RNG certification is an independent audit confirming that a casino’s random number generator works correctly and fairly.
- RTP
- RTP stands for Return to Player and tells you what percentage of total bets a game pays back over time.
- Scatter Symbol
- A scatter symbol is a special icon that can trigger bonuses like free spins or multipliers regardless of where it lands on the reels.
- Self-Exclusion
- Self-exclusion is a formal request that locks your account for a set period or permanently, preventing you from logging in or betting.
- Stake
- The stake is the amount of money you wager on a single bet or game round.
- Volatility
- Volatility describes how often and how much a slot game pays out; high volatility means bigger but rarer wins.
- VPN
- A VPN (Virtual Private Network) masks your internet location, but using one to access casinos may break the site’s terms and local laws.
- Wagering Requirement
- A wagering requirement is the number of times you must bet a bonus amount before you can withdraw any winnings from that bonus.
- Wild Symbol
- A wild symbol can replace most other symbols to create winning combinations, increasing your chances of a payout.
- Withdrawal Limit
- A withdrawal limit caps the amount you can take out within a given time frame, often set by the casino or payment method.